Chatbot News

What is Natural Language Processing? Introduction to NLP

This consists of a lot of separate and distinct machine learning concerns and is a very complex framework in general. One of the most important tasks of Natural Language Processing is Keywords Extraction which is responsible for finding out different ways of extracting an important set of words and phrases from a collection of texts. …

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Cognitive Automation BPM AI Automation

These technologies are used to create machines that perform tasks and processes based on context by applying, for instance, natural language processing or image recognition, etc. (Poosapati et al., 2018). A prominent example includes processing of customer payments through multiple departments of a bank in an end-to-end manner – known by the name of straight-through …

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Beyond Chatbots

Covid-19 has accelerated the need to strengthen their customer experience to resolve issues for users with new demands and who are confined at home. NLP has been used to parse social media for posts that mention specific symptoms. By 2025, AI will power 95% of all customer interactions, including live telephone and online conversations conversational …

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